Effective Date: 1st January, 2024

Introduction

Supreme Care Link (“we,” “us,” “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

1. Information We Collect

We collect various types of personal information to provide and improve our services, including:

• Personal Identification Information: Name, date of birth, gender, nationality, and passport details.
• Contact Information: Email address, phone number, and physical address.
• Employment Information: CV/Resume details, work experience, education, skills, references, and job preferences.
• Financial Information: Payment details for our subscription services.
• Visa and Immigration Information: Information related to your visa application and travel history.
• Communication Records: Any correspondence between you and Supreme Care Link, including emails, calls, and chat transcripts.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Job Application Services: To apply for jobs on your behalf, matching your profile with suitable visa sponsorship opportunities.
• CV/Resume Drafting: To create or improve your CV/Resume and cover letters.
• Visa Processing: To assist with travel visa applications after you secure a job offer.
• Customer Support: To respond to your inquiries, provide support, and resolve issues.
• Payment Processing: To manage your subscription payments.
• Marketing: To send you updates about our services, promotions, and relevant job opportunities (you may opt-out of marketing communications at any time).
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information in the following circumstances:

• With Employers and Recruiters: We share your CV/Resume and relevant details with potential employers and recruiters to facilitate job applications.
• Service Providers: We may share your information with third-party service providers who assist us in delivering our services (e.g., payment processors, IT support).
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to legal obligations.
• Objection: You can object to the processing of your personal information in certain circumstances.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

As part of our services, your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may have different data protection laws. We ensure that any such transfers comply with applicable legal requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: support@supremecarelink.com

This Privacy Policy outlines how Supreme Care Link handles your personal information, ensuring transparency and compliance with data protection laws. Be sure to customize it with your specific contact details and any additional requirements relevant to your business operations.